Delivery & Returns
How much does shipping cost?
Shipping costs are:
Free over £50
Standard Delivery – £4.95
Next day order by 3pm Mon to Fri – £7.95
How quickly will my order arrive?
Your parcel should take two working days to arrive. If you would like an express service, please select this before checking out.
How can I track the status of my order?
If you would like to track your order, please check the tracking tool provided by Parcel Force
I have Special Delivery instructions. What should I do?
When using our courier, your Spirit of Wales gin, vodka, or rum will require you to sign for your package. Please ensure someone is at the location for your address provided during the day.
If you are unable to sign for your order, please leave a detailed description of your request in the dispatch details during your order so our courier can deliver safely to you. For example, “Leave on the porch” or “Leave behind the plant to the left of the door.” If you do not provide delivery instructions; ParcelForce will leave a card for you to collect or reschedule the delivery.
I have a query regarding my delivery?
Please let us know how we can help you
How carefully is my order packaged?
Your Spirit of Wales Distillery product is packed with care before leaving our distillery to ensure that there are no breakages or issues. Sometimes we even throw in a surprise gift for you too.
What do I do if my order arrives damaged?
We are sorry if this has happened to you. Please send a photograph and description of your order to email@example.com
Where do I collect my order from?
Find out more our signature released Steeltown Welsh Gin, Steeltown Welsh Vodka, and Dragon's Breath Spiced Welsh Rum.